Terms of service

Welcome to Ornate Jewels. By accessing our website and purchasing our products, you agree to
comply with and be bound by the following terms and conditions.

1.General Overview
This website is operated by Ornate jewels. Throughout the site, the terms “we”, “us” and “our”
refer to DiMi by Sree. We offer this website, including all information, tools, and services
available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here
2. Product Information & Disclaimers
Anti-Tarnish Properties: Our jewelry is crafted from 304 Stainless Steel. While designed to
be water-resistant and anti-tarnish, the longevity of the plating depends on individual
usage and care.
Visual Representation: We make every effort to display the colors and images of our
products accurately. However, we cannot guarantee that your computer monitor's display
of any color will be accurate.
Weight & Dimensions: Small variations in weight or dimensions may occur due to the
nature of jewelry manufacturing.
3. Pricing and Payments
Prices for our products are subject to change without notice. We reserve the right to refuse or
cancel any order if an item is mispriced due to technical errors. Payments are processed securely
via Razorpay. By choosing to pay, you agree to their terms of service.
4. Shipping and Delivery
Orders are processed within 1-3 business days. Ornate Jewels is not responsible for delays
caused by courier partners or force majeure events. Customers must provide accurate shipping
details. Any re-delivery costs due to incorrect addresses will be borne by the customer.
5. Returns and Exchanges

No returns or refunds unless the issue is from our end (damaged/wrong product).
Unboxing video is mandatory for any damage or incorrect item claims.
Video must be recorded from opening the sealed package without cuts.
Claims must be reported within 24–48 hours of delivery.
Without a valid unboxing video, no claims will be accepted.
6. Contact Information
For any questions regarding these Terms, please contact us at: Email: kinshaa.730@gamil.com
Instagram: @_ornate.jewels_